Representatives of M.Video answered the most frequently asked questions from those wishing to purchase the PlayStation 5. They told how not to fall for the tricks of scammers, and also explained to whom letters with information about the consoles on sale are sent in the first place.
First of all, the representatives of M.Video told from what address the mailing takes place – it is [email protected]. Companies are already aware of cases of fraud, where the email address is slightly changed to mislead inattentive buyers.
Quotes are published preserving the spelling and punctuation of the source
“M Video”:
“[How not to face scammers?] Quite simply: all consoles can only be picked up at our store. Not with some fake employees, but in the store. If allegedly store employees are asking you for money as a reward for their help with the purchase, then most likely they are scammers and they will disappear as soon as they receive the money. If this is a real employee – immediately inform us in the private messages of the community (when they are open) – we will take action. “
At the time of publication of the material in “M.Video” there is a rule according to which the right to queue up for a new generation console is available to customers who have previously purchased gaming goods in the store. Many people are surprised by this rule, so the company representatives tried to explain what it is connected with.
“M Video”:
“This is due to the fact that we have a huge customer base. If we send a mailing list for it to everyone (removing the resellers known to us and who bought the console), then not all those who are now writing angry comments to us will receive it, but only 1-2 percent of our database. Of these, a minimum percentage will react to the letter, because with the seemingly big hype around the topic of consoles, the bulk of people are busy with completely different problems, and they have not heard anything about consoles. Of those who have heard about the deficit, not a small part do not need a console, but they need money, and it is these people who will be the first to sell it on well-known sites.
By the way, a fan fact: many outbids are ordinary people who just need a console, but they left a request and received it. They cannot be distinguished from an ordinary buyer, but they create a massive picture of the fact that a lot of consoles go to them. This is not the case, though. The choice of the gaming audience is due to the fact that we still do not receive so many goods within the base of our customers, including regular ones, and we want to get into those who are really interested in this. “
Earlier it became known that against the backdrop of the global semiconductor crisis, Sony plans to reduce production of PS5 in 2022 – the forecast was reduced from 16 million to 15 million devices. It is expected that the shortage of consoles will last the entire next year and the situation will improve only by 2023.